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For this, you need to add a new DSN record to your domain. In order to determine the path to your Exchange Autodiscover service, email clients make some educated guesses and, among the various attempts they make, they use a special DNS entry to determine the possible location of the service. Ensuring your domain’s DNS configuration is correct If you don’t see such a line, something is wrong with your Exchange server configuration. Next open the “Log” tab and look towards the end for a line which should contain “Autodiscover to Succeeded”. In the window that appears enter a set of valid credentials, make sure to leave only “Use Autodiscover” selected and click “Test”. This will give you a few additional options including “Test Email AutoConfiguration…”. Holding down CTRL, right click on the Outlook icon in your system tray. If they do not, something is wrong with your Exchange server configuration.įor more documentation on the Test-OutlookWebServices cmdlet you can check the Microsoft Docs. Ensure all items in the result display Success. When prompted for credentials provide a valid email address and password.

Test-OutlookWebServices -identity: –MailboxCredential (Get-Credential).Run the following command to determine the status of your Autodiscover service.Note: this cmdlet comes with your Exchange server installation and can be found at “ C:\Program Files\Microsoft\Exchange Server\v14\Scripts” (be sure to replace v14 with your Exchange server version). You can use Windows Powershell to test whether your Autodiscover service is working correctly by using Test-OutlookWebServices cmdlet. Either by using a set of Powershell commands available in your Exchange server (more suited to system administrators).In order for Mailbird to use the Autodiscover service, the service has to be running and accessible over your current network connection. PLEASE NOTE: This article does NOT apply to Office365 setups.Īutodiscover is an Exchange server which enables email clients (such as Mailbird) to automatically configure themselves in order to work with your email server via your email address.